Terms of Service
Document version: 2.0 · Effective date: 20 March 2026 · Merchant: Musclezoivibrant · Address: 3/33 Maddox St, Alexandria NSW 2015, Australia · Website: musclezoivibrant.world · Product lines: Vitaessor and related catalogue references · Legal notices: managers@musclezoivibrant.world · Phone: +61 2 9550 1555
1. Agreement to these Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “your”) and Musclezoivibrant (“we”, “us”, “our”) governing your access to our website, your submission of product requests or orders, and any resulting supply of Vitaessor goods where we accept your order. By accessing the site, checking acceptance boxes where provided, or submitting forms, you agree to these Terms together with our Privacy Policy, Cookie Policy, and Return Policy, each as updated from time to time. If you do not agree, you must not use the site or submit personal data through our forms.
2. Defined terms
ACL means the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Goods means physical Vitaessor units and accompanying packaging inserts we supply. Order means a request to purchase Goods that we have accepted in accordance with Section 7. Site means musclezoivibrant.world and successor URLs we notify.
3. Eligibility and capacity
You represent that you are at least eighteen years of age and have full legal capacity to contract in your place of residence. If you act on behalf of a company, you warrant authority to bind that entity. We may refuse service where we reasonably believe you lack capacity, are breaching sanctions, or are purchasing for unauthorised resale in violation of our policies.
4. Nature of Vitaessor and regulatory disclaimer
Vitaessor is offered as a food-category or dietary-supplement style product intended for generally healthy adults as part of balanced nutrition and lifestyle habits. Unless expressly stated on the label and permitted by applicable regulators for a specific market, Goods are not represented as therapeutic goods with evaluated indications, medicines, or replacements for professional medical diagnosis or treatment. Nothing on the Site constitutes medical, nutritional, or pharmaceutical advice. Consult a qualified clinician about interactions, pregnancy, nursing, chronic conditions, or medication use.
5. Informational content and limitations
Descriptive copy, ingredient summaries, and frequently asked questions are provided for convenience. Photographs and renders may differ slightly from batch packaging. Weights, measures, and formulations printed on the physical label or certificate of analysis for your batch prevail over the Site if they conflict.
6. Accounts and guest order flow
We may operate primarily on a guest basis: you supply contact data per transaction without a persistent password account. If we later introduce optional accounts, additional terms will apply to registration, credentials, and termination. You remain responsible for accuracy of information you supply regardless of model.
7. Offers, invitations to treat, and acceptance
Display of prices, SKUs, and “add to request” controls constitutes an invitation to treat under common-law contract principles, not an offer we are bound to accept before verification. Your submission of an order request is an offer. A contract is formed only when we send you clear acceptance (for example an order confirmation naming the Goods, price, and key conditions) or when we dispatch Goods, whichever first occurs under the sequence described in our confirmation communications.
8. Pricing, taxes, and currency
Unless stated otherwise, prices are in Australian dollars and include GST where we are required to collect it. We may adjust prices before acceptance to reflect input-cost changes, typographical errors, or tax changes; if you do not agree to an adjusted price, you may cancel before payment clears. Bank or card schemes may apply foreign-exchange or cross-border fees outside our control.
9. Payment
We accept payment methods we publish at checkout or in invoices. Processing occurs through regulated payment-service providers. We do not store full primary account numbers on our web application servers. You warrant that you are authorised to use the chosen payment method. We may delay or cancel orders where fraud metrics, address mismatch, or chargeback history warrant review.
10. Shipping, delivery, title, and risk
We ship to addresses you specify within serviceable regions. Title to Goods passes upon full receipt of cleared funds unless a statute dictates otherwise. Risk of loss or damage passes when Goods are delivered to the carrier at our dispatch point unless mandatory consumer rules provide that risk remains with us until you physically receive the Goods. Delivery dates are estimates. Force majeure events may extend timelines as set out in Section 25.
11. Inspection on delivery
Inspect outer packaging promptly. Report obvious transit damage within forty-eight hours with photographs so we may open carrier claims and offer ACL-aligned remedies where applicable.
12. Consumer guarantees (Australia)
Our Goods come with guarantees under the ACL that cannot be excluded. If there is a major failure with respect to a consumer good, you are entitled to reject the good and choose a refund or replacement. If the failure is not major, we may choose to repair, replace, or refund within a reasonable time. You may also claim compensation for reasonably foreseeable loss where we breach a consumer guarantee and could reasonably foresee the loss. Nothing in these Terms purports to exclude, restrict, or modify any ACL guarantee, right, or remedy. Where a term is void under the ACL, it is severed to the minimum extent necessary and the remainder continues.
13. Voluntary warranties beyond statute
We may publish express limited warranties from time to time; they supplement but do not replace ACL rights. To the extent any express warranty conflicts with non-excludable law, the law prevails.
14. Exclusion of implied terms (non-consumer transactions)
To the maximum extent permitted by law and only where you acquire Goods for business purposes that fall outside a “consumer” definition under the ACL, implied warranties may be excluded subject to mandatory exceptions. Most retail customers on this Site are consumers; seek advice if uncertain.
15. Limitation of liability
Subject to the ACL and any other non-excludable obligation, our total aggregate liability arising out of or relating to a single Order is limited to the amount you paid us for the Goods in that Order. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, except where such exclusion is prohibited (for example personal injury caused by our negligence). These limits apply whether liability arises in contract, tort, statute, or equity.
16. Indemnity
You agree to indemnify and hold harmless Musclezoivibrant and its personnel against third-party claims, losses, and reasonable costs (including solicitors’ fees on a solicitor-client basis where awarded) arising from your misuse of the Site, your violation of these Terms, your negligent or unlawful use of the Goods contrary to label directions, or your infringement of third-party rights, except to the extent caused by our gross negligence or wilful misconduct.
17. Intellectual property
All Site content not submitted by you—text, graphics, logos, trade dress, selection and arrangement—belongs to us or our licensors. You receive a limited, revocable licence to browse and print a reasonable number of copies for personal, non-commercial reference. You may not scrape, mine, reverse engineer client scripts in breach of law, frame the Site within a commercial competitor portal, or use our marks as metatags without written consent.
18. User content and licence
If you submit reviews, testimonials, or suggestions, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display them in marketing channels with attribution as you supply or as anonymised aggregates, unless you opt out in writing at submission time.
19. Acceptable use
You shall not: attempt unauthorised access to systems; interfere with security; introduce malware; harvest personal data of others from the Site; impersonate persons or entities; use bots in a way that degrades service; or circumvent technical measures. We may suspend access and cooperate with authorities.
20. Privacy and marketing
Personal information is handled per our Privacy Policy. Marketing communications require consent where required and include working unsubscribe paths.
21. Returns and refunds
Returns, exchanges, and consumer guarantees processes are governed by our Return Policy, incorporated by reference.
22. Termination of access
We may suspend or terminate your access to the Site for material breach, fraud risk, legal requirement, or operational cessation, with or without notice depending on severity and law. Provisions that by nature survive (including Intellectual Property, Indemnity, Limitation of Liability to the extent enforceable, and Governing Law) remain in force.
23. Assignment
You may not assign these Terms without our consent. We may assign our rights and obligations to an affiliate or acquirer of substantially all assets related to the business upon notice where the law requires.
24. Notices
Notices to you may be sent to the email address you supply. Notices to us should go to the postal address and email above. Electronic notices satisfy any “in writing” requirement unless mandatory law demands paper.
25. Force majeure
Neither party is liable for delay or non-performance caused by events beyond reasonable control, including natural disasters, war, terrorism, labour stoppages, embargoes, failures of public utilities, public health directions, or material breakage of supply chains, provided the affected party uses commercially reasonable efforts to mitigate and resume performance.
26. Dispute resolution
Before commencing court proceedings, the parties will attempt good-faith negotiation for at least fourteen days. Either party may then propose mediation with a mutually acceptable mediator in New South Wales. Nothing prevents urgent injunctive relief or small-claims procedures where available.
27. Governing law and jurisdiction
These Terms are governed by the laws of New South Wales, Australia. Subject to non-excludable rights to sue in your place of residence under consumer protections, you submit to the non-exclusive jurisdiction of courts located in New South Wales. If you are in the EU/UK, nothing in these Terms limits mandatory consumer protections of your country of residence.
28. Entire agreement and waiver
These Terms and incorporated policies constitute the entire agreement on their subject matter and supersede prior understandings not embodied in writing after this effective date. Failure to enforce a provision is not a waiver unless in writing.
29. Severability
If any provision is held invalid or unenforceable, the remainder continues in full force and the court may modify the provision to the minimum extent necessary to achieve legality.
30. Electronic execution and records
You consent to transact electronically. We may retain electronic records of Orders and acknowledgements; you may request copies subject to verification.
31. Changes to these Terms
We may revise these Terms by posting an updated version with a new effective date. For accepted Orders, the Terms in force at acceptance govern unless law requires otherwise. Material changes to future purchases will be highlighted reasonably in advance where practicable.
32. Contact
For questions about these Terms: managers@musclezoivibrant.world · +61 2 9550 1555 · 3/33 Maddox St, Alexandria NSW 2015, Australia.